It’s integral to the effectiveness of your business that your technological processes run as smoothly as possible with minimal downtime. Our managed IT solutions packages take care of this by offering 24/7 Remote Monitoring and Management of your IT infrastructure. From asset tracking, System Health Monitoring, Patching and Anti-Virus and Web Protection Software, our complete IT solutions guarantee that your IT infrastructure works when you need it.
Proactive IT Support
Remote Monitoring & Management
Backup & Recovery
Mail Protection & Archiving
Automated Threat Monitoring
Our Approach - Long-term management of your IT system and infrastructure
- Free Assessment – Detailed analysis of your current IT environment, reporting on issues and actionable items.
- On-board – Initial maintenance activities, projects, and remediation required to stabilise your technology.
- Manage – Ongoing delivery monitoring and maintenance designed to keep your business optimised.
- Protect – Application of industry best practices ensuring up-to-date security & backup management.
- Optimise – Enterprise-class automation technology to keep your infrastructure optimised. Critical issues are identified, reported, and resolved in real time.
- Report – Consistent results reporting for management insight being provided to your organisation.
Key Features and Benefits
ECKOO provides a well-equipped team of highly-skilled staff who offer diverse capabilities and experience with a wide range of innovative solutions for your business. The ECKOO team also provides the most appropriate assistance, effective and efficient staff to meet your needs. While endeavouring to streamline your requirements with as little interruption as possible to your business. By providing you with the best-possible, tailored IT solution and ongoing support, ECKOO allows for future progress and leading-edge support for your business.