SERVICES

Business telephony (VOIP) and internet solutions (NBN)

We provide cutting-edge telephony and internet solutions, with the flexibility of VOIP telephony allowing you to design a professional and efficient communication system that suits your operations.

Our team sets you up with NBN internet, giving you unlimited data, full flexibility and a high-speed connection that caters for all of your internet requirements and includes ongoing support from ECKOO.

Features and Benefits

Inbound Number: You can order phone numbers (including geographical and Toll-Free) from over 50 countries..

Simultaneous Ring: Your call can be forwarded to multiple telephone numbers simultaneously. This can also include our Call Confirm option.

Voicemail to Email: Any message that is left on your voicemail can be sent to you by email so you easily access it anywhere.

Time Conditions: Calls can be diverted to different destinations based on time of day or days of the week.

Ring Group: Ring group allows you to set a number of users on your PBX to ring simultaneously. For example, you can create a ring group for your sales team.

Call Recording: Call recording feature can be enabled for inbound and/or outbound calls. Each recording is then sent to your email.

Announcement: When a call is connected, our system can play a pre-recorded greeting. After that it can play music to the caller while the call is on hold.

Voice Menu: Interactive Voice Response (IVR) menu provides callers with a greeting and number of interactive options.

Queue: If you are unable to pick up a call immediately the call can be placed in a queue with your customised music playing while the caller is on hold.

Adaptivity: Connect from anywhere independent of geographical location. Use desk phones and/or mobile devices. Hosted PBX solution that comes with a simple, affordable pricing structure.

Flexible Pricing: Combine different call plans which let you pay only for what you use and scale up and down easily.

Why customers choose ECKOO VOiP AND NBN

Setup takes minutes, not days, with a dedicated onboarding specialist to ensure a smooth installation process and preconfigured phones that quickly connect to your existing internet service.

Save 30% or more with all-inclusive monthly pricing from a single provider. There’s no need for separate products or several vendors for a series of different services so costs are reduced dramatically.

Turns your employees’ desk phones, and smartphones into mobile offices, giving them 24/7 access anywhere they have an internet connection.

Why customers choose ECKOO VOiP AND NBN

What is the Difference Between ECKOO VOIP and NBN and a Traditional PBX?

ECKOO VOIP and NBN will help you save money on hardware costs and maintenance upgrades.

Thanks to the Internet (which many people now like to reference as “the cloud”), many technologies at different locations can be accessed and shared across the web. Traditionally, businesses required a PBX that was large, required lots of power, and was expensive to maintain. Traditional PBXs also required physical copper phone lines and phone trunks, which were prone to noise and almost impossible to reroute during emergencies or outages. Therefore, a majority of businesses have started to make the switch to a hosted PBX solution for a more upgraded, tech-forward system that is feature-packed.

By using your existing Internet connections, your business can now connect VoIP and NBN at affordable prices.

Switching to cloud-hosted PBX allows businesses to throw away their old internal PBX and save both space and power; but more importantly, businesses will now have access to all of the enterprise-level, state-of-the-art features not available in their legacy PBX. And the best part is that any business of any size can no matter the size of their business.

Maintenance costs for software upgrades, adds, moves and changes are also eliminated, saving you hundreds or thousands a month for telephone service.

How Can ECKOO VOIP and NBN Benefit Me?

ECKOO VOIP and NBN solution will help you save on monthly maintenance costs and costly hardware upgrades.

Choosing an ECKOO system for your business has big benefits. Cloud-hosted PBX service can help you and your business in the following ways:

  • Eliminates maintenance costs for software upgrades, adds, moves and changes
  • Provides state-of-the-art enterprise-level features (and oftentimes for free)
  • Provides higher quality voice connections and is more fault tolerant
  • Ease of use for staff and administrators via user and admin portals
  • Integration with state of the art CMS and CRS systems like Salesforce, Quickbooks, and other software
  • The price! Because with VoIP you can save thousands compared to a traditional PBX

These are just a few of the ways in which an ECKOO VOIP and NBN system can help take your business to the next level. If you want to get yourself VoIP, you need to know a little more in order to make the most out of your investment.

What should I expect from my ECKOO VOIP and NBN provider?

ECKOO VOIP and NBN solutions provide customers with enterprise-grade features and extensive functionality.

All VoIP providers are not created equal, and like most service-oriented businesses, each VoIP provider will target a group or segment that best suit their capabilities. Shopping for a cloud-hosted PBX provider can be simple and quick if you take a few minutes to gather your thoughts and create a list of your absolute needs as well as your wish list. Some things that we think you should consider when evaluating VoIP providers is if they provide the following free services:

  • Keep my existing phone number (local number portability )
  • Auto Attendant
  • Conference Calling
  • Enhanced Voicemail
  • Call Recording
  • CMS and CRS integration
  • Fully automated data backups and software upgrades
  • Call Forwarding
  • Provide and easy to use web-based user interface to manage your users/extensions
  • All VoIP providers will connect your calls to traditional landlines and mobile networks, and vice-versa.

You place your calls just like you would on your traditional PSTN network. Most providers (but not all) also offer a toll-free service on 800 and 8XX and give a charge per number and per month for toll-free numbers (in addition to per-minute charges). So, if you need a toll-free number, check and compare prices with providers before you commit.

One of the biggest differentiators between business VoIP providers will be their customer service. At ECKOO we pride ourselves on great customer service.

OK you’ve Made Your Decision to Switch To ECKOO VoIP and NBN Service. What’s Next?

Switching to a ECKOO will help reduce your overall spending, provide you with enterprise-grade features, and boost your business’ productivity.

Beyond the time-saving and free features, the benefits of a cloud hosted PBX system are pretty clear:

Reduced spending: There’s really no denying that building up your own private phone network can put a lot more at stake than just how much you’re going to spend on it. Aside from just the extra hardware, there’s labor involved. In more drastic cases, you might even have to remodel an office, when in reality you could’ve just made a few clicks and few calls to ECKOO. Cut spending on upkeep and maintenance, and you’re free to invest in other areas of your business.

Different strategies: It is important to remember the flexibility offered by a ECKOO VOIP and NBN service lets you execute bigger strategies than ever before. Bigger strategies are usually the result of having more room to combine various tactics. It hardly matters what kind of hierarchy or chain of command your business follows. As long as communications become seamless and easy, there’s a lot more you can get done. It gives you the freedom to focus your business on what really works.

Availability for everyone: Connectivity is simple yet effective, no matter the distance.

With ECKOO VOIP service you get the benefits of a big-business-style phone system without the expensive equipment cost of an on-site PBX phone system. ECKOO offers service at reasonable rates.

Business telephony (VOIP) and internet solutions (NBN)

We provide cutting-edge telephony and internet solutions, with the flexibility of VOIP telephony allowing you to design a professional and efficient communication system that suits your operations.

Our team sets you up with NBN internet, giving you unlimited data, full flexibility and a high-speed connection that caters for all of your internet requirements and includes ongoing support from ECKOO.

Features and Benefits

Inbound Number: You can order phone numbers (including geographical and Toll-Free) from over 50 countries..

Simultaneous Ring: Your call can be forwarded to multiple telephone numbers simultaneously. This can also include our Call Confirm option.

Voicemail to Email: Any message that is left on your voicemail can be sent to you by email so you easily access it anywhere.

Time Conditions: Calls can be diverted to different destinations based on time of day or days of the week.

Ring Group: Ring group allows you to set a number of users on your PBX to ring simultaneously. For example, you can create a ring group for your sales team.

Call Recording: Call recording feature can be enabled for inbound and/or outbound calls. Each recording is then sent to your email.

Announcement: When a call is connected, our system can play a pre-recorded greeting. After that it can play music to the caller while the call is on hold.

Voice Menu: Interactive Voice Response (IVR) menu provides callers with a greeting and number of interactive options.

Queue: If you are unable to pick up a call immediately the call can be placed in a queue with your customised music playing while the caller is on hold.

Adaptivity: Connect from anywhere independent of geographical location. Use desk phones and/or mobile devices. Hosted PBX solution that comes with a simple, affordable pricing structure.

Flexible Pricing: Combine different call plans which let you pay only for what you use and scale up and down easily.

Why customers choose ECKOO VOiP AND NBN

Setup takes minutes, not days, with a dedicated onboarding specialist to ensure a smooth installation process and preconfigured phones that quickly connect to your existing internet service.

Save 30% or more with all-inclusive monthly pricing from a single provider. There’s no need for separate products or several vendors for a series of different services so costs are reduced dramatically.

Turns your employees’ desk phones, and smartphones into mobile offices, giving them 24/7 access anywhere they have an internet connection.

Why customers choose ECKOO VOiP AND NBN

What is the Difference Between ECKOO VOIP and NBN and a Traditional PBX?

ECKOO VOIP and NBN will help you save money on hardware costs and maintenance upgrades.

Thanks to the Internet (which many people now like to reference as “the cloud”), many technologies at different locations can be accessed and shared across the web. Traditionally, businesses required a PBX that was large, required lots of power, and was expensive to maintain. Traditional PBXs also required physical copper phone lines and phone trunks, which were prone to noise and almost impossible to reroute during emergencies or outages. Therefore, a majority of businesses have started to make the switch to a hosted PBX solution for a more upgraded, tech-forward system that is feature-packed.

By using your existing Internet connections, your business can now connect VoIP and NBN at affordable prices.

Switching to cloud-hosted PBX allows businesses to throw away their old internal PBX and save both space and power; but more importantly, businesses will now have access to all of the enterprise-level, state-of-the-art features not available in their legacy PBX. And the best part is that any business of any size can no matter the size of their business.

Maintenance costs for software upgrades, adds, moves and changes are also eliminated, saving you hundreds or thousands a month for telephone service.

How Can ECKOO VOIP and NBN Benefit Me?

ECKOO VOIP and NBN solution will help you save on monthly maintenance costs and costly hardware upgrades.

Choosing an ECKOO system for your business has big benefits. Cloud-hosted PBX service can help you and your business in the following ways:

  • Eliminates maintenance costs for software upgrades, adds, moves and changes
  • Provides state-of-the-art enterprise-level features (and oftentimes for free)
  • Provides higher quality voice connections and is more fault tolerant
  • Ease of use for staff and administrators via user and admin portals
  • Integration with state of the art CMS and CRS systems like Salesforce, Quickbooks, and other software
  • The price! Because with VoIP you can save thousands compared to a traditional PBX

These are just a few of the ways in which an ECKOO VOIP and NBN system can help take your business to the next level. If you want to get yourself VoIP, you need to know a little more in order to make the most out of your investment.

What should I expect from my ECKOO VOIP and NBN provider?

ECKOO VOIP and NBN solutions provide customers with enterprise-grade features and extensive functionality.

All VoIP providers are not created equal, and like most service-oriented businesses, each VoIP provider will target a group or segment that best suit their capabilities. Shopping for a cloud-hosted PBX provider can be simple and quick if you take a few minutes to gather your thoughts and create a list of your absolute needs as well as your wish list. Some things that we think you should consider when evaluating VoIP providers is if they provide the following free services:

  • Keep my existing phone number (local number portability )
  • Auto Attendant
  • Conference Calling
  • Enhanced Voicemail
  • Call Recording
  • CMS and CRS integration
  • Fully automated data backups and software upgrades
  • Call Forwarding
  • Provide and easy to use web-based user interface to manage your users/extensions
  • All VoIP providers will connect your calls to traditional landlines and mobile networks, and vice-versa.

You place your calls just like you would on your traditional PSTN network. Most providers (but not all) also offer a toll-free service on 800 and 8XX and give a charge per number and per month for toll-free numbers (in addition to per-minute charges). So, if you need a toll-free number, check and compare prices with providers before you commit.

One of the biggest differentiators between business VoIP providers will be their customer service. At ECKOO we pride ourselves on great customer service.

OK you’ve Made Your Decision to Switch To ECKOO VoIP and NBN Service. What’s Next?

Switching to a ECKOO will help reduce your overall spending, provide you with enterprise-grade features, and boost your business’ productivity.

Beyond the time-saving and free features, the benefits of a cloud hosted PBX system are pretty clear:

Reduced spending: There’s really no denying that building up your own private phone network can put a lot more at stake than just how much you’re going to spend on it. Aside from just the extra hardware, there’s labor involved. In more drastic cases, you might even have to remodel an office, when in reality you could’ve just made a few clicks and few calls to ECKOO. Cut spending on upkeep and maintenance, and you’re free to invest in other areas of your business.

Different strategies: It is important to remember the flexibility offered by a ECKOO VOIP and NBN service lets you execute bigger strategies than ever before. Bigger strategies are usually the result of having more room to combine various tactics. It hardly matters what kind of hierarchy or chain of command your business follows. As long as communications become seamless and easy, there’s a lot more you can get done. It gives you the freedom to focus your business on what really works.

Availability for everyone: Connectivity is simple yet effective, no matter the distance.

With ECKOO VOIP service you get the benefits of a big-business-style phone system without the expensive equipment cost of an on-site PBX phone system. ECKOO offers service at reasonable rates.

Coming soon

Coming soon

Coming soon

Contact Us

Address

Josipa Štadlera 6, 71 000 Sarajevo, Bosnia and Herzegovina

Contact Us

Address

Level 14 St Kilda Rd Towers · 1 Queens Road · VIC 3004 · Australia

Contact Us

Address

Head Office: Level 27 Santos Place · 32 Turbot St · Brisbane · QLD 4000 · Australia
Showroom: Unit 6 148 Tennyson Memorial Avenue · Tennyson · QLD 4105 · Australia