Managed IT Support

It’s integral to the effectiveness of your business that your technological processes run as smoothly as possible with minimal downtime. Our managed IT solutions packages take care of this by offering 24/7 Remote Monitoring and Management of your IT infrastructure. From asset tracking, System Health Monitoring, Patching and Anti-Virus and Web Protection Software, our complete IT solutions guarantee that your IT infrastructure works when you need it.

Proactive IT
Support

Remote Monitoring &
Management

Backup &
Recovery

Mail Protection &
Archiving

Risk
Assessment

Automated Threat
Monitoring

Our Approach

Long-term management of your IT system and infrastructure

Free assessment

Detailed analysis of your current IT environment, reporting on issues and actionable items.

On-board

Initial maintenance activities, projects, and remediation required to stabilise your technology.

Manage

Ongoing delivery monitoring and maintenance designed to keep your business optimised.

Protect

Application of industry best practices ensuring up-to-date security & backup management.

Optimise

Enterprise-class automation technology to keep your infrastructure optimised. Critical issues are identified, reported, and resolved in real time.

Report

Consistent results reporting for management insight being provided to your organisation.

Our Solutions

ECKOO’s well-equipped team of skilled staff offer diverse capabilities and a wide range of innovative solutions for your business. We also provide assistance and monitoring, while endeavouring to streamline your requirements with as little interruption as possible to your operations. By providing you with best-in-class IT solutions and ongoing support, ECKOO helps your business thrive.

Custom Solutions

Custom IT solutions that assist your current IT infrastructures immediately.

User focused

User-focused tools and training that makes implementing new, innovative, technology and procedures effective.

Management

Long-term management of your IT system and infrastructure, which conceptualises permanent solutions through adaptational methods.

Training

Knowledge and understanding of IT and its software to your staff with uncomplicated, user-friendly training.

Coming soon

Coming soon

Coming soon

Contact Us

Address

Josipa Štadlera 6, 71 000 Sarajevo, Bosnia and Herzegovina

Contact Us

Address

Level 14 St Kilda Rd Towers · 1 Queens Road · VIC 3004 · Australia

Contact Us

Address

Head Office: Level 27 Santos Place · 32 Turbot St · Brisbane · QLD 4000 · Australia
Showroom: Unit 6 148 Tennyson Memorial Avenue · Tennyson · QLD 4105 · Australia