Home » Our Business » Managed IT Support
SERVICES
- Managed IT Support
- Custom software and app development
- Custom website development
- Business graphic design
- Business SEO and Organic Marketing
- Business telephony (VOIP) and internet solutions (NBN)
- Business Safety and Security
- Office 365 Integration
- Making money transfer easy and convenient
- IT For Schools
- ECKOO Led Media
Managed IT Support
It’s integral to the effectiveness of your business that your technological processes run as smoothly as possible with minimal downtime. Our managed IT solutions packages take care of this by offering 24/7 Remote Monitoring and Management of your IT infrastructure. From asset tracking, System Health Monitoring, Patching and Anti-Virus and Web Protection Software, our complete IT solutions guarantee that your IT infrastructure works when you need it.
Proactive IT
Support
Remote Monitoring &
Management
Backup &
Recovery
Mail Protection &
Archiving
Risk
Assessment
Automated Threat
Monitoring
Our Approach
Long-term management of your IT system and infrastructure
Free assessment
Detailed analysis of your current IT environment, reporting on issues and actionable items.
On-board
Initial maintenance activities, projects, and remediation required to stabilise your technology.
Manage
Ongoing delivery monitoring and maintenance designed to keep your business optimised.
Protect
Application of industry best practices ensuring up-to-date security & backup management.
Optimise
Enterprise-class automation technology to keep your infrastructure optimised. Critical issues are identified, reported, and resolved in real time.
Report
Consistent results reporting for management insight being provided to your organisation.
Our Solutions
ECKOO’s well-equipped team of skilled staff offer diverse capabilities and a wide range of innovative solutions for your business. We also provide assistance and monitoring, while endeavouring to streamline your requirements with as little interruption as possible to your operations. By providing you with best-in-class IT solutions and ongoing support, ECKOO helps your business thrive.
Custom Solutions
Custom IT solutions that assist your current IT infrastructures immediately.
User focused
User-focused tools and training that makes implementing new, innovative, technology and procedures effective.
Management
Long-term management of your IT system and infrastructure, which conceptualises permanent solutions through adaptational methods.
Training
Knowledge and understanding of IT and its software to your staff with uncomplicated, user-friendly training.